Credit checking function is abnormal
I’m not sure whether the customer's credit checking function is normal or not.
1. Suppose customer A's credit limit amount is 100 , and nothing is used.
2. I create a sales order for this customer with the total amount 60. After completing this order, I add a new sales order with an amount ,say 60. This order will also pass the credit limit checking. At this point, the field of Credit Used also shows zero.
3. After those two orders have been invoiced, the field of the Credit Used will be changed into 120.
So these two orders have been shipped even though customer A’s credit is not enough. How can I fix this problem.
win 7 + PGSQL 8.4
closed based on Enriques testing .. re-open if necessary
I tried myself and started by creating a new BP, entering a Sales Order and it didn't allow me to enter a new order after the credit limit is passed.
Thanks Enrique Ruibal for your reply. For that scenario, the credit status was 'Credit OK' ,and in each sales order, the target document type was 'Standard Order'.
Hi xudong, I suggest you post this inquiry on the forums on Sourceforge, as this tool is basically for tracking issues... I am curious to know by the way what is the credit status of your customer (see screenshot attached).